Kilburn Privacy Policy

Data We Gather

We gather and manage various types of personal data.

How We Utilize Your Data

We utilize your personal information for these key purposes:

• Service Provision and Contractual Obligations:
  • Processing your vehicle rental bookings and agreements effectively. Verifying your identity to confirm compliance with our rental standards. Streamlining the collection and return of vehicles for a smooth experience. Handling payments, including deposits and additional charges, to ensure transparency throughout the rental process.
• Customer Interaction and Contractual Obligations:
  • Delivering booking confirmations, rental updates, and essential information. Addressing your questions and providing support. Informing you about any service or policy changes.
• Marketing Preferences and Consent Management:
  • We will send you promotional materials, newsletters, and service updates based on your consent or our legitimate interests. You can unsubscribe at any time.
• Service Enhancement Through Legitimate Interest:
  • Evaluating website performance to enhance user satisfaction and functionality. Conducting assessments to improve our vehicle selection and service offerings.
• Legal Responsibilities and Compliance:
  • Adhering to legal, regulatory, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Exchange

Sharing Your Information

• Local Service Providers in Kilburn: We collaborate with third-party vendors, including payment processors and IT service providers, who are contractually required to safeguard your information.

Your personal information remains confidential and is not sold.

Data Protection Measures

We employ suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, strict access controls, secure servers, and routine security evaluations. Nonetheless, no method of online transmission or electronic storage can guarantee complete security.

Data Retention Policies

We retain your personal information only as long as it is necessary to achieve the purposes for which it was collected, including compliance with legal and reporting obligations. The duration of retention depends on the type of information and the specific circumstances surrounding its processing.

Your Privacy Rights

Your Rights Under UK Data Protection Law

• Access to Your Information: Obtain a copy of your personal information held by us.

For inquiries regarding your rights, please contact us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your experience while browsing, track site usage, and customize content. You can adjust your cookie settings directly within your browser to manage your preferences effectively.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our operations or legal obligations. Any updates will be reflected on this page, accompanied by a new "Last Updated" date. We recommend that you periodically review this policy to stay informed about how we manage your information.

Contact Us

For inquiries about our Privacy Policy or data use, contact us.